Troubleshooting

SAML/SSO

• Login Screen Looping While SSO Is Enabled
• Authentication Works, But Role(s) Aren't Mapped

Other

• Customize Active Timeout Settings for IriusRisk
• How to retain deployment tab data migrating from v3 to v4
• Migration of IriusRisk .XML from v3.x to v4.x
• Removing the ASVSv3 Standard Support in v4.0.0
• Deployment tab refactor issues on v4.0.0

Postgres

• IriusRisk is not connecting to the database

Docker

• Docker DNS Failing - On Prem
• NGINX Container Keeps Restarting, Can't Bind to Port 80
• I am using a docker based deployment but cannot get the container images
• I am using docker and I need specific configuration to persist into the containers

API

• All API POST Requests are Failing

General

• How to get IriusRisk logs
• How to open a support ticket
• IriusRisk launches without any error but I cannot access the UI

Issue tracker integration

• Issue tracker integration is configured but it is not working or gives errors

Performance

• IriusRisk is very slow