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  1. IriusRisk Support
  2. Troubleshooting

Troubleshooting

SAML/SSO

  • Login Screen Looping While SSO Is Enabled
  • Authentication Works, But Role(s) Aren't Mapped

Other

  • Customize Active Timeout Settings for IriusRisk
  • How to retain deployment tab data migrating from v3 to v4
  • Migration of IriusRisk .XML from v3.x to v4.x
  • Removing the ASVSv3 Standard Support in v4.0.0
  • Deployment tab refactor issues on v4.0.0

Postgres

  • IriusRisk is not connecting to the database

Docker

  • Docker DNS Failing - On Prem
  • NGINX Container Keeps Restarting, Can't Bind to Port 80
  • I am using a docker based deployment but cannot get the container images
  • I am using docker and I need specific configuration to persist into the containers

API

  • All API POST Requests are Failing

General

  • How to get IriusRisk logs
  • How to open a support ticket
  • IriusRisk launches without any error but I cannot access the UI

Issue tracker integration

  • Issue tracker integration is configured but it is not working or gives errors

Performance

  • IriusRisk is very slow
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