IirusRisk can be integrated with different issue trackers like Jira, Azure DevOps or Service Now. This article will explain some details regarding the communication and the interchanged data of the process.
The communication is established via requests sent to Integration Rest API, using the HTTPS protocol.
Depending the integration, the authentication is granted through access or bearer token.
The use of the data
The exchanged information is used for creating or check the ticket on the integration side, and to add or check ticket comments as well