Users Assigned To Deleted Role

If a user was previously assigned to a role that has been deleted, then that user would not have a role assigned to them on their next login.

Example:

The ROLE_ADMIN was copied to modify permissions.  A user is assigned to this copied role, let's say ROLE_ADMIN_COPY.

This role gets deleted, the user will show no roles assigned to them:

To fix this, simply re-add them to an available role.

To add them to an available role, you must have the following permissions:

• ALL_USERS_UPDATE
• ROLES_UPDATE
• MANAGE_USERS_BU
• VIEW_USERS_SAME_BU

Under Settings → Users and Permissions click the user you need to correct.  In the box on the right hand side, select the new role and click Save: