Once we link an issue to an issue tracker, we have a Source of truth for the issue tracker, where the issue tracker will dictate the status of the countermeasure as opposed to the countermeasure dictating the status of the issue.
There is one scenario however where we can dictate the issue from IriusRisk. This is by the usage of Tests. tests can be found beside the countermeasure details when you select a countermeasure.
If an issue is open, it will get closed with the test status of:
If an issue is closed, it will be opened with the test status of:
- Not tested
Please note: in regards to not tested, it will only reopen if changed after the ticket is closed. If we have an issue that has not been tested, but we have set it to closed in our issue tracker, the source of truth will still prevail and keep it closed.